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Forward Deployed Engineer

Excalidraw and Whiteboarding: How FDEs Communicate Technical Solutions
267
Forward Deployed Engineer

Excalidraw and Whiteboarding: How FDEs Communicate Technical Solutions

Forward Deployed Engineers often need to explain complex technical solutions to customers, product teams, and other engineers. Excalidraw and whiteboarding for FDEs provide a simple way to turn complicated systems, workflows, and architectures into visual explanations that everyone can understand. An FDE may need to map an existing customer environment, explain how APIs will connect, […]

HCL GUVI
28 Sep, 2026 | 6 min
How to Fine-Tune Open-Source Models as a Forward Deployed Engineer
244
Forward Deployed Engineer

How to Fine-Tune Open-Source Models as a Forward Deployed Engineer

Fine-tuning open-source models as a forward deployed engineer can help organizations adapt AI systems to specific business requirements, workflows, and datasets. Unlike generic AI applications, customer deployments may require models to understand specialized terminology, follow particular response patterns, or perform well on domain-specific tasks. FDEs need to balance model performance with practical considerations such as […]

HCL GUVI
28 Sep, 2026 | 8 min
Rate Limiting, Retries, and Caching: Production AI Patterns for FDEs
214
Forward Deployed Engineer

Rate Limiting, Retries, and Caching: Production AI Patterns for FDEs

Production AI systems must handle unpredictable traffic, temporary failures, repeated requests, and expensive model operations without becoming unreliable. For Forward Deployed Engineers (FDEs), these challenges become especially important when deploying AI applications inside customer environments. Rate limiting, retries, and caching provide practical ways to control traffic, recover from transient failures, reduce unnecessary work, and keep […]

HCL GUVI
28 Sep, 2026 | 7 min
How to Run a Great Client Demo as a Forward Deployed Engineer
265
Forward Deployed Engineer

How to Run a Great Client Demo as a Forward Deployed Engineer

A successful client demo for a Forward Deployed Engineer is about more than showing that a solution works. It is an opportunity to demonstrate how the technology addresses the client’s actual problem and creates value within their environment. FDEs often work closely with customers to build integrations, AI solutions, internal tools, and technical workflows. During […]

HCL GUVI
28 Sep, 2026 | 7 min
Handling a Failed Deployment: A Forward Deployed Engineer’s Recovery Playbook
230
Forward Deployed Engineer

Handling a Failed Deployment: A Forward Deployed Engineer’s Recovery Playbook

A failed deployment recovery playbook helps Forward Deployed Engineers respond systematically when a software release does not go as planned. Deployment failures can happen because of configuration errors, dependency problems, infrastructure issues, authentication failures, database changes, or unexpected differences between environments. For FDEs, deployment failures can be particularly challenging because the affected system may belong […]

HCL GUVI
28 Sep, 2026 | 7 min
Measuring Success: KPIs Every Forward Deployed Engineer Should Track
290
Forward Deployed Engineer

Measuring Success: KPIs Every Forward Deployed Engineer Should Track

A Forward Deployed Engineer (FDE) can build a technically strong solution and still fail to create meaningful customer value. The right KPIs connect engineering work with adoption, workflow improvement, reliability, and business outcomes. They show whether the deployed solution actually works for the customer. TL;DR Summary Quick Answer FDEs should track KPIs across adoption, reliability, […]

HCL GUVI
28 Sep, 2026 | 6 min
TypeScript for Forward Deployed Engineers: When and Why to Use It
217
Forward Deployed Engineer

TypeScript for Forward Deployed Engineers: When and Why to Use It

TypeScript for forward deployed engineers can be useful when customer projects involve web applications, APIs, integrations, or JavaScript-based systems. Forward Deployed Engineers often work across different technologies and need to adapt quickly to the customer’s existing technical environment. TypeScript extends JavaScript with static typing and other development features that can make larger applications easier to […]

HCL GUVI
28 Sep, 2026 | 7 min
How Sierra and Decagon Use FDEs to Deploy AI Agents
388
Forward Deployed Engineer

How Sierra and Decagon Use FDEs to Deploy AI Agents

Sierra Decagon forward deployed engineers represent a growing approach to deploying AI agents in real customer environments. While AI companies can build powerful models and agent platforms, turning those capabilities into reliable business solutions often requires engineers who understand both the technology and the customer’s workflow. Companies such as Sierra and Decagon focus on AI […]

HCL GUVI
28 Sep, 2026 | 7 min
SQL Skills Every Forward Deployed Engineer Needs
273
Forward Deployed Engineer

SQL Skills Every Forward Deployed Engineer Needs

SQL is one of the most practical technical skills for a Forward Deployed Engineer (FDE). Customer environments are full of databases, operational records, inconsistent data, and systems that rarely look like clean development datasets. FDEs often need to investigate that data quickly, understand how systems connect, identify problems, and turn findings into working solutions. Current […]

HCL GUVI
25 Sep, 2026 | 7 min

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