Apply Now Apply Now Apply Now
header_logo
Post thumbnail
ROBOTICS PROCESS AUTOMATION

What is PDD and SDD in RPA? THE TWO MOST CRUCIAL BLUEPRINTS in Robotics Process Automation

By Tushar Vinocha

There are basically 7 stages in the RPA life-cycle, but in this article, we are going to address about solution design phase, its documentation, and the most widely used acronyms that appear regularly in RPA conversations: PDD (Process Design Document) & SDD (Solution Design Document). Although there are many facets to be explored, we are going to limit this article to PDD &and SDD in RPA

RPA or Robotic Process Automation is currently a hot buzzword that has been able to capture the imagination of large-scale organizations, especially the ones that are preparing to transform into digital working enterprises. To put this statically, a Grandview study estimates that the Automation sector’s value is expected to soar from $358 million in 2017 to $3.11 billion in 2025. 

Moreover, many business leaders have started taking RPA seriously. In Fact, 85% of large & very large-scale organizations are planning to deploy some form of RPA by the end of 2022. Since all businesses rely on reduced cost & efficiencies, robots or software can help them automate a transaction, communicate with other digital systems, or extract & manipulate data. 

Table of contents


  1. TL;DR - Quick Summary
  2. What is RPA Solution Design Phase?
  3. Where Do PDD and SDD Fit in the RPA Lifecycle?
  4. What Is a Process Design Document (PDD) in RPA?
    • Who Creates the PDD?
    • What Is the Purpose of a PDD in RPA?
    • Complete Components of a PDD in RPA
  5. What Is a Solution Design Document (SDD) in RPA?
    • What Is the Purpose of a SDD in RPA?
    • Who Creates the SDD?
    • Complete Components of a SDD in RPA
  6. PDD vs SDD in RPA: Key Differences (Comparison Table)
  7. Best Tools for Creating PDD and SDD Documents
  8. Summary
  9. FAQs
    • What does PDD stand for in RPA?
    • What does SDD stand for in RPA?
    • Which comes first: PDD or SDD in RPA?
    • Is PDD the same as BRD (Business Requirements Document)?

TL;DR – Quick Summary

PDD (Process Design Document) and SDD (Solution Design Document) are the two most critical documents in the RPA lifecycle. PDD is created first by Business Analysts, it captures the current manual process (“as-is”) and defines what needs to be automated. SDD is created next by RPA Developers, it translates the PDD into a technical blueprint for how the bot will be built. Together, they ensure every RPA project is built correctly, approved by stakeholders, and maintainable long-term.

What is RPA Solution Design Phase? 

The RPA lifecycle is the structure of how automation is delivered and executed. It consists of every one of the phases a bot goes through: from identifying a business process or task to automate through to its deployment as a bot in production and its continuous monitoring thereafter.

RPA solution design in RPA lifecycle management comes after ideation & assessment. It includes modeling & defining processes or tasks that need to be automated that are discovered in the discovery phase. It also includes mapping any dependencies that the automation might have. For instance, the automated task will interact with a system or regulations that impact it. 

The design phase of the RPA lifecycle features a blueprint for RPA developers to analyze and understand what tasks need to be automated. Traditionally, the Design phase is drafted in paper-based documents like PDD, but with time this process has ushered in a better, digital way of design. The RPA development phase comes next. 

Before we proceed further, it’s essential to have a solid foundation in automation testing principles and selenium basics. If you’re eager to dive deep into software testing, consider joining HCL GUVI’s Automation Testing with Selenium Course. In this program, you’ll learn the fundamentals of Selenium, Python, Java, Jenkins, JMeter, API Testing, and more. Gain hands-on experience with industry-standard tools and techniques to get into a professional career focusing on the quality of Product & Process development.

Also, if you want to explore Automation Testing with Python through a Self-paced course, try HCL GUVI’s Self-Paced Selenium Automation with Python course.

Where Do PDD and SDD Fit in the RPA Lifecycle?

To understand PDD and SDD, you first need to see where they sit in the full 7-stage RPA lifecycle:

StagePhase NameKey ActivityDocument Produced
1Ideation & DiscoveryIdentify automation candidatesProcess Assessment Report
2Assessment & FeasibilityEvaluate ROI and technical viabilityFeasibility Study / FIT Report
3Solution DesignDocument process & design the solutionPDD → then SDD
4DevelopmentBuild the automation botCode, Workflows, Config files
5Testing (UAT)Validate bot against requirementsTest Cases, Bug Reports
6DeploymentMove bot to productionDeployment Plan
7Monitoring & SupportMaintain and optimise running botsMonitoring Reports
PDD and SDD Fit in the RPA Lifecycle
MDN

What Is a Process Design Document (PDD) in RPA?

A Process Design Document (PDD) in RPA is a detailed, business-oriented document that captures the current manual process (the “as-is” state) and defines all the requirements, steps, exceptions, and business rules needed for automation. It is created by Business Analysts in collaboration with Subject Matter Experts (SMEs) and must be approved by the client before any development begins

Who Creates the PDD?

The PDD is typically created by a Business Analyst (BA) in collaboration with the Subject Matter Expert (SME), the person who actually performs the manual process today. In some organisations, the RPA Solution Architect or Process Consultant may also contribute.

RoleContribution to PDD
Business Analyst (BA)Primary author — documents process steps, exceptions, and business rules
Subject Matter Expert (SME)Provides detailed knowledge of how the manual process works today
Process Owner / ManagerReviews and signs off on the PDD
RPA Solution ArchitectMay contribute technical feasibility input
Client/StakeholderFinal approval before handover to the development team

What Is the Purpose of a PDD in RPA?

  • Serves as the single source of truth about what the process does
  • Documents every step, decision point, and exception in the current manual process
  • Forms the foundation from which the SDD and automation bot are developed
  • Protects the project team from scope creep, any changes require a formal change request
  • Ensures business stakeholders and developers share a common understanding of the process

Complete Components of a PDD in RPA

A well-structured PDD typically contains the following sections:

PDD SectionWhat It ContainsWhy It Matters
1. Document HeaderTitle, version, author, date, approval signaturesTracks changes and ownership
2. Objective & ScopePurpose of the document; what is in scope and out of scopePrevents scope creep
3. Process OverviewHigh-level description of the process and its business valueGives context to developers
4. Applications in ScopeAll systems, applications, websites the process touchesIdentifies access and licensing needs
5. Process TriggerWhat initiates the process (e.g. email arrival, scheduled time, manual trigger)Determines bot scheduling
6. As-Is Process FlowStep-by-step flowchart of the current manual processThe backbone of the PDD
7. Detailed Process StepsKeystroke-level steps with screenshots for each actionAllows exact bot replication
8. Business RulesDecision rules and conditions that govern the processEnsures bot behaves correctly
9. Exception HandlingAll known errors, edge cases, and how they are handled manually todayCritical for bot resilience
10. Transaction VolumeDaily/monthly volume, peak periods, SLA requirementsSizing and scheduling of bot
11. FTE & ROI DataHow many hours the manual process takes; expected savingsJustifies automation investment
12. DependenciesSystems, data sources, or processes this automation depends onIdentifies integration risks
13. Risks & AssumptionsKnown risks and assumptions made during documentationManages project expectations
14. Open QuestionsItems requiring clarification from the business or IT teamTracks unresolved issues

What Is a Solution Design Document (SDD) in RPA?

A Solution Design Document (SDD) in RPA is a technical document that translates the business requirements from the PDD into a detailed blueprint for how the automation bot will be built. It is created by RPA Developers or Solution Architects and describes the “to-be” automated process, including bot behaviour, system integrations, exception handling logic, and data flows.

What Is the Purpose of a SDD in RPA?

  • Translates business requirements into a technical automation design
  • Acts as the primary reference document for the developer building the bot
  • Ensures all stakeholders (technical and business) agree on how the bot will work before a line of code is written
  • Enables knowledge transfer — future developers can understand and maintain the bot using the SDD
  • Documents the “to-be” process, which may differ from the “as-is” because automation often improves the workflow

Who Creates the SDD?

The SDD is created by a Senior RPA Developer, RPA Lead, or Solution Architect. Unlike the PDD — which is a business document — the SDD is a technical document requiring deep knowledge of the RPA platform (UiPath, Automation Anywhere, Blue Prism, etc.).

RoleContribution to SDD
Senior RPA Developer / LeadPrimary author — designs the technical solution and bot logic
RPA Solution ArchitectReviews and validates the overall architecture and design decisions
Business AnalystEnsures SDD accurately reflects the PDD requirements
IT / Infrastructure TeamProvides input on system access, credentials, and deployment environment
Client / Process OwnerReviews and signs off before development begins

Complete Components of a SDD in RPA

SDD SectionWhat It ContainsWhy It Matters
1. Document HeaderTitle, version, author, date, approval logVersion control and traceability
2. Process OverviewHigh-level summary of what the bot does (sourced from PDD)Context for new developers
3. Technical EnvironmentRPA platform, OS version, server specs, bot machine detailsEnsures correct setup
4. Applications & AccessAll target applications with version, URL, credentials source, access typePrevents deployment issues
5. To-Be Process FlowHow the bot will execute the process — may differ from the as-is PDD flowThe core of the SDD
6. Bot ArchitectureNumber of bots, attended vs unattended, orchestrator setupDefines deployment model
7. Workflow / Logic DesignDetailed flowchart of bot decision logic (IF/THEN, loops, conditions)Developer’s implementation guide
8. Data Flow DiagramHow data moves between systems — input, processing, outputIdentifies integration points
9. Exception Handling DesignTechnical approach to each exception type (retry, log, escalate, skip)Bot resilience and reliability
10. Configuration & VariablesConfig file structure, variable names, credential vault referencesMaintainability and security
11. Logging & AuditingWhat the bot logs, where logs are stored, log formatCompliance and debugging
12. Scheduling & TriggersWhen the bot runs, what starts it, frequencyOperational planning
13. Effort EstimateDevelopment, testing, and deployment time estimatesProject planning
14. Assumptions & RisksTechnical assumptions and risks that could affect deliveryRisk management

PDD vs SDD in RPA: Key Differences (Comparison Table)

AspectPDD (Process Design Document)SDD (Solution Design Document)
Full NameProcess Design DocumentSolution Design Document
Created ByBusiness Analyst (BA) + SMESenior RPA Developer / Solution Architect
Created WhenFirst — during process discovery and designSecond — after PDD is signed off
AudienceBusiness stakeholders, process owners, project managersRPA developers, architects, IT teams
LanguageBusiness / non-technical languageTechnical language with system-level detail
DescribesThe “as-is” current manual processThe “to-be” automated bot process
FocusWhat the process does and what needs automatingHow the bot will implement the automation
Content TypeProcess steps, business rules, exceptions (from business POV)Bot logic, workflows, data flows, tech specs
Includes Code?NoNo code, but includes pseudocode / workflow diagrams
Sign-Off ByClient / Process OwnerClient / Process Owner + IT/Architecture Lead
ConfidentialityHighly confidential — business-sensitive dataConfidential — technical IP and security details
Changes After Sign-OffRequires formal Change Request (CR)Requires formal Change Request (CR)
Template ToolMS Word / Confluence / SharePointMS Word / Visio / Confluence

Best Tools for Creating PDD and SDD Documents

ToolBest ForCost
Microsoft WordWriting PDD and SDD content — most widely used in RPA projectsPaid (included in MS 365)
Microsoft VisioCreating process flowcharts and data flow diagramsPaid (MS 365 add-on)
LucidchartOnline flowcharting — collaborative, browser-basedFree (basic) / Paid
draw.io (diagrams.net)Free online diagramming tool — widely used for RPA docsFree
ConfluenceWiki-style documentation — ideal for team collaborationPaid (Atlassian)
SharePointDocument storage, version control, and approval workflowsPaid (MS 365)
UiPath Studio (REFramework)Template-based SDD aligned with UiPath’s standard frameworkFree (Community Edition)
SmartdrawProfessional flowcharts with RPA-specific templatesPaid

Summary 

When it comes to RPA, documenting almost everything is a blessing rather than a curse. Creating PDD & SDD in RPA doesn’t necessarily imply immediate automation but ensuring access to key information & knowledge. So that it can be readily accessible to future developers & users. 

Read More: Learn 12 essential skills to become an RPA developer

Enroll in HCL GUVI’s Automation Testing Course to get your software testing career off to a great start. Here, you can master in-demand skills like Selenium, Python, Java, Jenkins, JMeter, API Testing, and more.

Alternatively, if you want to explore Automation Testing with Python through a Self-paced course, try HCL GUVI’s Self-Paced Selenium Automation with Python course.

FAQs

1. What does PDD stand for in RPA?

PDD stands for Process Design Document (also sometimes called Process Definition Document). In RPA, it is the first formal document created in the Solution Design phase. It captures the current manual process in detail — including all steps, business rules, exceptions, and transaction volumes — as the foundation for building automation.

2. What does SDD stand for in RPA?

SDD stands for Solution Design Document. In RPA, it is a technical document created by RPA developers after the PDD is approved. It translates the business requirements from the PDD into a detailed technical blueprint for how the automation bot will be designed, built, and deployed.

3. Which comes first: PDD or SDD in RPA?

PDD always comes first. The PDD documents the business process and must be signed off by the client before the SDD is created. The SDD is then written by the RPA developer using the PDD as its primary input. The sequence is: PDD creation → PDD sign-off → SDD creation → SDD sign-off → Development.

MDN

4. Is PDD the same as BRD (Business Requirements Document)?

PDD and BRD are similar but not identical. A BRD captures high-level business requirements without necessarily documenting the step-by-step process. A PDD in RPA goes further it captures keystroke-level process steps, screenshots, exception flows, and transaction volumes specifically to guide bot development. Some organisations use BRD and PDD interchangeably; others treat them as sequential documents.

Success Stories

Did you enjoy this article?

Schedule 1:1 free counselling

Similar Articles

Loading...
Get in Touch
Chat on Whatsapp
Request Callback
Share logo Copy link
Table of contents Table of contents
Table of contents Articles
Close button

  1. TL;DR - Quick Summary
  2. What is RPA Solution Design Phase?
  3. Where Do PDD and SDD Fit in the RPA Lifecycle?
  4. What Is a Process Design Document (PDD) in RPA?
    • Who Creates the PDD?
    • What Is the Purpose of a PDD in RPA?
    • Complete Components of a PDD in RPA
  5. What Is a Solution Design Document (SDD) in RPA?
    • What Is the Purpose of a SDD in RPA?
    • Who Creates the SDD?
    • Complete Components of a SDD in RPA
  6. PDD vs SDD in RPA: Key Differences (Comparison Table)
  7. Best Tools for Creating PDD and SDD Documents
  8. Summary
  9. FAQs
    • What does PDD stand for in RPA?
    • What does SDD stand for in RPA?
    • Which comes first: PDD or SDD in RPA?
    • Is PDD the same as BRD (Business Requirements Document)?