{"id":146936,"date":"2026-11-10T18:03:55","date_gmt":"2026-11-10T12:33:55","guid":{"rendered":"https:\/\/www.guvi.in\/blog\/?p=146936"},"modified":"2026-11-10T18:03:58","modified_gmt":"2026-11-10T12:33:58","slug":"technical-support-engineer-to-devops-engineer","status":"publish","type":"post","link":"https:\/\/www.guvi.in\/blog\/technical-support-engineer-to-devops-engineer\/","title":{"rendered":"Can a Technical Support Engineer Become a DevOps Engineer?"},"content":{"rendered":"\n<p>Technical Support Engineers work with applications, operating systems, servers, and infrastructure to resolve technical problems. Their experience with troubleshooting and system maintenance can provide a strong starting point for a career in DevOps engineering.<\/p>\n\n\n\n<p>However, the transition requires more than learning a few tools. It involves understanding automation, cloud infrastructure, software deployment, and collaboration between development and operations teams.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>TL;DR<\/strong><\/h2>\n\n\n\n<ul>\n<li>Technical support experience provides a foundation for entering DevOps.<\/li>\n\n\n\n<li>Learn Linux, Python or Bash, Git, networking, and cloud computing.<\/li>\n\n\n\n<li>Develop practical knowledge of Docker, CI\/CD, Kubernetes, and Terraform.<\/li>\n\n\n\n<li>Build an end-to-end project to demonstrate your technical abilities.<\/li>\n\n\n\n<li>Prepare your resume and explore suitable entry-level opportunities.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quick Answer<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>A Technical Support Engineer can become a DevOps Engineer by expanding their knowledge of IT operations into automation, cloud computing, and software delivery. Building practical projects and gaining exposure to deployment workflows can help demonstrate readiness for DevOps opportunities.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<div class=\"wp-block-guvi-cta-button\" style=\"justify-content:center;\"><a href=\"https:\/\/www.guvi.in\/zen-class\/devops-course\/?utm_source=blog&#038;utm_medium=cta-button&#038;utm_campaign=Can+a+Technical+Support+Engineer+Become+a+DevOps+Engineer%3F\" class=\"guvi-btn-enquire\" target=\"_blank\" rel=\"noopener noreferrer\">Explore HCL GUVI DevOps Course<svg class=\"guvi-btn-chevron\" style=\"transform:rotate(0deg);\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.39935 18.1007C9.0674 17.7687 9.0674 17.2305 9.39935 16.8986L13.6922 12.6057C13.7508 12.5471 13.7508 12.4521 13.6922 12.3935L9.39935 8.10065C9.0674 7.7687 9.0674 7.23051 9.39935 6.89857C9.7313 6.56662 10.2695 6.56662 10.6014 6.89857L14.8943 11.1915C15.6168 11.9139 15.6168 13.0853 14.8943 13.8078L10.6014 18.1007C10.2695 18.4326 9.7313 18.4326 9.39935 18.1007Z\" fill=\"currentColor\"\/><\/svg><\/a><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Understand How Technical Support Experience Relates to DevOps<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Identify Your Transferable Skills<\/strong><\/h3>\n\n\n\n<p>Technical Support Engineers develop several abilities that are relevant to <a href=\"https:\/\/www.guvi.in\/blog\/best-devops-practices-to-know\/\" target=\"_blank\" rel=\"noreferrer noopener\">DevOps <\/a>environments. Depending on their responsibilities, their experience may include:<\/p>\n\n\n\n<ul>\n<li>Investigating application errors and system failures.<\/li>\n\n\n\n<li>Monitoring server performance and availability.<\/li>\n\n\n\n<li>Analysing logs to identify technical problems.<\/li>\n\n\n\n<li>Managing user permissions and access requests.<\/li>\n\n\n\n<li>Resolving network and configuration issues.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Understand the Difference Between Both Roles<\/strong><\/h3>\n\n\n\n<ul>\n<li>Technical Support Engineers primarily focus on resolving existing technical issues and maintaining service availability. DevOps <a href=\"https:\/\/www.guvi.in\/blog\/what-to-learn-to-become-a-devops-engineer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Engineers<\/a> work across development and operations to improve application building, testing, deployment, and maintenance.<\/li>\n\n\n\n<li>The main shift is from responding to problems towards preventing them through automation and standardised workflows. DevOps professionals also collaborate closely with developers, testers, and infrastructure teams throughout the software delivery lifecycle.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Develop the Technical Skills Required for DevOps<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Learn Linux and Scripting<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.guvi.in\/blog\/read-logs-and-work-with-linux\/\" target=\"_blank\" rel=\"noreferrer noopener\">Linux<\/a> is widely used in cloud infrastructure, application hosting, and DevOps environments. Start by understanding:<\/p>\n\n\n\n<ul>\n<li>File and directory management.<\/li>\n\n\n\n<li>User permissions and process administration.<\/li>\n\n\n\n<li>Service management and package installation.<\/li>\n\n\n\n<li>Log inspection and system troubleshooting.<\/li>\n\n\n\n<li>Command-line operations.<\/li>\n<\/ul>\n\n\n\n<p>Start with simple exercises, such as writing a script to check server availability, collect system information, or generate reports. Focus on understanding the logic before attempting complex automation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Strengthen Your Git and Networking Knowledge<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.guvi.in\/blog\/guide-for-advanced-git-techniques\/\" target=\"_blank\" rel=\"noreferrer noopener\">Git<\/a> allows teams to track changes, manage versions, and collaborate on technical projects. Learn how to create repositories, commit changes, use branches, and resolve basic conflicts.<\/p>\n\n\n\n<p>Networking knowledge is equally important when working with distributed applications. Revise these concepts:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.guvi.in\/hub\/computer-networks-tutorial\/the-tcp-ip-reference-model\/\" target=\"_blank\" rel=\"noreferrer noopener\">TCP\/IP<\/a> and <a href=\"https:\/\/www.guvi.in\/blog\/what-is-a-domain-name-system\/\" target=\"_blank\" rel=\"noreferrer noopener\">DNS<\/a>.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.guvi.in\/blog\/http-in-computer-networks\/\" target=\"_blank\" rel=\"noreferrer noopener\">HTTP<\/a> and HTTPS.<\/li>\n\n\n\n<li>SSH connections.<\/li>\n\n\n\n<li>IP addressing and subnetting.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.guvi.in\/blog\/what-is-a-firewall\/\" target=\"_blank\" rel=\"noreferrer noopener\">Firewalls<\/a> and load balancing.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"container-lazyload preview-lazyload container-youtube js-lazyload--not-loaded\"><a href=\"https:\/\/www.youtube.com\/watch?v=BFqpjRPqm-o&#038;list=PL_9uM5be2ampjCzF-3NJxyw9ADWV7otvb&#038;index=1&#038;pp=iAQB\" class=\"lazy-load-youtube preview-lazyload preview-youtube\" data-video-title=\"Learn &quot;DevOps For Beginners: A step-by-step guide&quot; from Ms. Mandeep Kaur, Ex- Infosys | DevOps |GUVI\" title=\"Play video &quot;Learn &quot;DevOps For Beginners: A step-by-step guide&quot; from Ms. Mandeep Kaur, Ex- Infosys | DevOps |GUVI&quot;\" target=\"_blank\" rel=\"noopener\">https:\/\/www.youtube.com\/watch?v=BFqpjRPqm-o&#038;list=PL_9uM5be2ampjCzF-3NJxyw9ADWV7otvb&#038;index=1&#038;pp=iAQB<\/a><noscript>Video can&#8217;t be loaded because JavaScript is disabled: <a href=\"https:\/\/www.youtube.com\/watch?v=BFqpjRPqm-o&#038;list=PL_9uM5be2ampjCzF-3NJxyw9ADWV7otvb&#038;index=1&#038;pp=iAQB\" title=\"Learn &quot;DevOps For Beginners: A step-by-step guide&quot; from Ms. Mandeep Kaur, Ex- Infosys | DevOps |GUVI\" target=\"_blank\" rel=\"noopener\">Learn &quot;DevOps For Beginners: A step-by-step guide&quot; from Ms. Mandeep Kaur, Ex- Infosys | DevOps |GUVI (https:\/\/www.youtube.com\/watch?v=BFqpjRPqm-o&#038;list=PL_9uM5be2ampjCzF-3NJxyw9ADWV7otvb&#038;index=1&#038;pp=iAQB)<\/a><\/noscript><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Explore Cloud Computing and DevOps Technologies<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Choose One Cloud Platform<\/strong><\/h3>\n\n\n\n<p>Start with <a href=\"https:\/\/www.guvi.in\/blog\/aws-vs-azure-vs-google-cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">AWS, Microsoft Azure, or Google Cloud<\/a>. Learning one platform thoroughly is more useful initially than studying multiple platforms without practical experience.<\/p>\n\n\n\n<p>Focus on its essential services:<\/p>\n\n\n\n<ul>\n<li><strong>Compute:<\/strong> Virtual machines and computing resources.<\/li>\n\n\n\n<li><strong>Networking:<\/strong> Virtual networks, subnets, and routing.<\/li>\n\n\n\n<li><strong>Storage:<\/strong> Cloud-based file and object storage.<\/li>\n\n\n\n<li><strong>Security:<\/strong> Identity management and access controls.<\/li>\n\n\n\n<li><strong>Monitoring:<\/strong> Resource utilisation and service health.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Understand Containers and CI\/CD<\/strong><\/h3>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.guvi.in\/blog\/what-is-docker-in-devops\/\" target=\"_blank\" rel=\"noreferrer noopener\">Docker<\/a> packages applications and their dependencies into containers, making deployments more consistent across environments. Learn to create images, run containers, and manage application configurations.<\/li>\n\n\n\n<li>You should also understand <a href=\"https:\/\/www.guvi.in\/blog\/understanding-ci-cd\/\" target=\"_blank\" rel=\"noreferrer noopener\">Continuous Integration and Continuous Delivery (CI\/CD)<\/a>. Tools such as <a href=\"https:\/\/www.guvi.in\/blog\/what-is-jenkins\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jenkins <\/a>and <a href=\"https:\/\/www.guvi.in\/blog\/building-a-claude-powered-github-actions-workflow\/\" target=\"_blank\" rel=\"noreferrer noopener\">GitHub Actions<\/a> automate application building, testing, and deployment whenever developers update their code.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Learn Infrastructure Automation<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Practise Infrastructure as Code<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.guvi.in\/blog\/infrastructure-as-code-iac\/\" target=\"_blank\" rel=\"noreferrer noopener\">Infrastructure as Code (IaC) <\/a>allows engineers to provision and manage infrastructure using configuration files.&nbsp;<\/p>\n\n\n\n<p>Practise creating a small cloud environment by following these steps:<\/p>\n\n\n\n<ol>\n<li>Install <a href=\"https:\/\/www.guvi.in\/blog\/claude-to-write-terraform-infrastructure-as-code\/\" target=\"_blank\" rel=\"noreferrer noopener\">Terraform<\/a> and configure a test environment.<\/li>\n\n\n\n<li>Define the required cloud resources.<\/li>\n\n\n\n<li>Review the proposed infrastructure changes.<\/li>\n\n\n\n<li>Apply the configuration and verify the resources.<\/li>\n\n\n\n<li>Store the configuration files in GitHub.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Explore Configuration Management<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.guvi.in\/blog\/what-is-ansible-in-devops\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ansible<\/a> helps automate configuration tasks across multiple systems. It can install packages, manage services, and maintain consistent settings through reusable playbooks.<\/p>\n\n\n\n<p>Begin with a simple exercise that configures a Linux virtual machine. Gradually explore how Ansible manages multiple systems and reduces repetitive administrative work.<\/p>\n\n\n\n<div style=\"background-color: #099f4e; border: 3px solid #110053; border-radius: 12px; padding: 18px 22px; color: #FFFFFF; font-size: 18px; font-family: Montserrat, Helvetica, sans-serif; line-height: 1.6; box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15); max-width: 750px;\"> \n  <strong style=\"font-size: 22px; color: #FFFFFF;\">\ud83d\udca1 Did You Know?<\/strong> \n  <br \/><br \/> \nDevOps is a combination of practices rather than a single technology. It brings development and operations teams together through automation, continuous delivery, monitoring, and shared responsibility for application performance.\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Build Practical DevOps Projects<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Create an End-to-End Cloud Deployment Project<\/strong><\/h3>\n\n\n\n<p>Build one project that combines Terraform, Docker, and GitHub Actions or Jenkins.<\/p>\n\n\n\n<p>Include:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/aws.amazon.com\/marketplace\/solutions\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/aws.amazon.com\/marketplace\/solutions\/\" rel=\"noreferrer noopener nofollow\">Cloud infrastructure<\/a> with suitable networking and security settings.<\/li>\n\n\n\n<li>Application source code stored in <a href=\"https:\/\/www.guvi.in\/blog\/steps-to-upload-your-project-to-github-using-git\/\" target=\"_blank\" rel=\"noreferrer noopener\">GitHub<\/a>.<\/li>\n\n\n\n<li>Terraform configurations for resource provisioning.<\/li>\n\n\n\n<li>Docker packaging for the application.<\/li>\n\n\n\n<li>Automated testing through a CI\/CD pipeline.<\/li>\n\n\n\n<li>Deployment to a test environment.<\/li>\n\n\n\n<li>Basic health checks to identify failures.<\/li>\n<\/ul>\n\n\n\n<p>Add an architecture diagram and document the deployment process. A complete implementation demonstrates how infrastructure provisioning and application delivery work together.<\/p>\n\n\n\n<p>Ready to move beyond traditional IT roles? <strong>HCL GUVI&#8217;s<\/strong> <a href=\"https:\/\/www.guvi.in\/zen-class\/devops-course\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=Can+a+Technical+Support+Engineer+Become+a+DevOps+Engineer%3F\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.guvi.in\/zen-class\/devops-course\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=Can+a+Technical+Support+Engineer+Become+a+DevOps+Engineer%3F\" rel=\"noreferrer noopener\"><strong>AI Cloud Computing &amp; DevOps Programme<\/strong><\/a> helps you develop practical cloud and DevOps skills through expert-led learning, real-world projects and career preparation.<\/p>\n\n\n<div class=\"wp-block-guvi-cta-button\" style=\"justify-content:center;\"><a href=\"https:\/\/www.guvi.in\/zen-class\/devops-course\/?utm_source=blog&#038;utm_medium=cta-button&#038;utm_campaign=Can+a+Technical+Support+Engineer+Become+a+DevOps+Engineer%3F\" class=\"guvi-btn-enquire\" target=\"_blank\" rel=\"noopener noreferrer\">Explore HCL GUVI DevOps Course<svg class=\"guvi-btn-chevron\" style=\"transform:rotate(0deg);\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.39935 18.1007C9.0674 17.7687 9.0674 17.2305 9.39935 16.8986L13.6922 12.6057C13.7508 12.5471 13.7508 12.4521 13.6922 12.3935L9.39935 8.10065C9.0674 7.7687 9.0674 7.23051 9.39935 6.89857C9.7313 6.56662 10.2695 6.56662 10.6014 6.89857L14.8943 11.1915C15.6168 11.9139 15.6168 13.0853 14.8943 13.8078L10.6014 18.1007C10.2695 18.4326 9.7313 18.4326 9.39935 18.1007Z\" fill=\"currentColor\"\/><\/svg><\/a><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Prepare for the Transition into DevOps<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Gain Practical Workplace Exposure<\/strong><\/h3>\n\n\n\n<p>Look for opportunities to participate in activities beyond regular support responsibilities. You could assist with deployment validation, monitoring improvements, cloud migration, or infrastructure automation.<\/p>\n\n\n\n<p>Collaborating with development and operations teams can also help you understand release procedures, production environments, and the responsibilities involved in maintaining applications.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Update Your Resume and Explore Suitable Roles<\/strong><\/h3>\n\n\n\n<p>Present your technical support experience through relevant responsibilities and measurable contributions. Highlight work involving incident resolution, server monitoring, Linux administration, and scripting.<\/p>\n\n\n\n<p>Include your completed projects, GitHub <a href=\"https:\/\/www.guvi.in\/blog\/how-to-use-github-repositories\/\" target=\"_blank\" rel=\"noreferrer noopener\">repositories<\/a>, and cloud-related certifications where applicable.<\/p>\n\n\n\n<p>You can explore roles such as:<\/p>\n\n\n\n<ul>\n<li>Junior DevOps Engineer.<\/li>\n\n\n\n<li>Cloud Operations Engineer.<\/li>\n\n\n\n<li>Cloud Support Engineer.<\/li>\n\n\n\n<li>Infrastructure Engineer.<\/li>\n\n\n\n<li>Build and Release Engineer.<\/li>\n<\/ul>\n\n\n\n<p>Compare job descriptions with your current abilities and address important skill gaps before applying with your <a href=\"https:\/\/www.guvi.in\/free-resume-builder\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=Can+a+Technical+Support+Engineer+Become+a+DevOps+Engineer%3F\" target=\"_blank\" rel=\"noreferrer noopener\">resume<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>Technical Support Engineers already understand important aspects of IT operations. By developing scripting, cloud, containerisation, and automation skills, they can expand that experience into DevOps engineering. Focus on practical implementation, collaborate with experienced teams, and build projects that demonstrate your abilities. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Frequently Asked Questions<\/strong><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1794244959359\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>1. Can a Technical Support Engineer become a DevOps Engineer without coding experience?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. You can start with basic Python or Bash scripting and gradually improve. However, programming fundamentals are important for automating infrastructure and deployment activities.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1794244966219\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>2. How long does it take to transition from technical support to DevOps?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The timeline depends on your existing knowledge, learning consistency, and practical exposure. Building foundational skills and completing relevant projects may take several months.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1794245074126\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>3. Which programming language should Technical Support Engineers learn?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Python is a useful starting point because it supports scripting, automation, and API interactions. Bash is also valuable for Linux administration.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1794245083095\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>4. Is cloud certification necessary for becoming a DevOps Engineer?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. Certifications can demonstrate foundational knowledge, but practical experience and project work are equally important when applying for jobs.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1794245093549\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>5. Does technical support experience count towards DevOps jobs?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. Experience with troubleshooting, system monitoring, incident management, and application support can be relevant. Candidates should also demonstrate automation and deployment knowledge.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1794245104801\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>6. Which DevOps tools should beginners learn?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Start with Git, Linux, Python or Bash, Docker, and one CI\/CD platform. Then progress to Terraform, Ansible, Kubernetes, and cloud services.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1794245119895\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>7. Which jobs can Technical Support Engineers apply for before becoming DevOps Engineers?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Consider Cloud Support Engineer, Cloud Operations Engineer, Junior DevOps Engineer, Infrastructure Engineer, and Build and Release Engineer positions.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Technical Support Engineers work with applications, operating systems, servers, and infrastructure to resolve technical problems. Their experience with troubleshooting and system maintenance can provide a strong starting point for a career in DevOps engineering. However, the transition requires more than learning a few tools. It involves understanding automation, cloud infrastructure, software deployment, and collaboration between [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":146937,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[621,13],"tags":[],"views":"52","authorinfo":{"name":"HCL GUVI","url":"https:\/\/www.guvi.in\/blog\/author\/guvipr\/"},"thumbnailURL":"https:\/\/www.guvi.in\/blog\/wp-content\/uploads\/2026\/11\/Can-a-Technical-Support-Engineer-Become-a-DevOps-Engineer-300x116.webp","_links":{"self":[{"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/posts\/146936"}],"collection":[{"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/comments?post=146936"}],"version-history":[{"count":3,"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/posts\/146936\/revisions"}],"predecessor-version":[{"id":147149,"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/posts\/146936\/revisions\/147149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/media\/146937"}],"wp:attachment":[{"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/media?parent=146936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/categories?post=146936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.guvi.in\/blog\/wp-json\/wp\/v2\/tags?post=146936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}